The second-hand marketplace Users Voice Anger Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.

Social Media Backlash

Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.

The company said the new system was more in line with similar services.

It has advised users to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Measurement Approach Modifications

Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Manual Updates

A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.

Matthew Sims
Matthew Sims

A data scientist and digital strategist with over a decade of experience in AI implementation and business analytics, passionate about demystifying technology for enterprises.